Everything you need to know
Frequently Asked Questions
Got questions about renting, riding, or reaching us? We've got straight answers — no fluff, no runaround. Browse below or give us a call anytime.
You'll find us at 2735 Argonne Ave, Norfolk, VA 23509. We're a brick-and-mortar shop that loves meeting riders in person — whether you're a first-timer or a seasoned BMX enthusiast. Stop by, browse the fleet, and let us help you find the right bike for your style and size.
Visit our website for hours and directions.
Visit our website for hours and directions.
We carry a full size range to accommodate riders of all heights and builds. Our available frame sizes are: 47cm, 50cm, 53cm, 56cm, 59cm, and 62cm.
Not sure which size suits you best? Getting the right fit is everything when it comes to comfort and control. Just give us a call or stop in — our team will make sure you leave on a bike that feels made for you.
Not sure which size suits you best? Getting the right fit is everything when it comes to comfort and control. Just give us a call or stop in — our team will make sure you leave on a bike that feels made for you.
The renter takes on full responsibility for the bike during the rental period. We equip every rider with practical guidance on keeping their bike secure — from locking tips to storage advice — but ultimately, all equipment must be returned in the same condition it was received.
We always recommend pairing your rental with our optional insurance coverage for total peace of mind. Better safe than sorry!
We always recommend pairing your rental with our optional insurance coverage for total peace of mind. Better safe than sorry!
Yes — we do offer optional insurance for an added layer of protection. It's a smart add-on, especially if you're planning a longer adventure or riding in unfamiliar areas. Ask one of our team members about available coverage options when you book your rental, and we'll walk you through everything clearly.
Absolutely! We offer both delivery and pickup services anywhere in the continental United States. Whether you're planning a trip across town or a cross-country adventure, we'll bring the bike to you.
Just call us ahead of time to confirm availability and work out the logistics. We'll make sure everything arrives on time and in perfect riding condition.
Just call us ahead of time to confirm availability and work out the logistics. We'll make sure everything arrives on time and in perfect riding condition.
Flat tires are uncommon with our well-maintained fleet, but they can happen. If you feel your tire going soft, stop riding immediately — continuing on a flat can damage the rim and make the repair more costly.
Head to the nearest bike shop for a quick fix. Repairs typically run $12–$15 including labor, and the whole process usually takes less than 30 minutes. Always request a receipt so we can document it properly.
Not sure where the nearest shop is? Call us — we'll look it up for you on the spot.
Head to the nearest bike shop for a quick fix. Repairs typically run $12–$15 including labor, and the whole process usually takes less than 30 minutes. Always request a receipt so we can document it properly.
Not sure where the nearest shop is? Call us — we'll look it up for you on the spot.
No special rules to memorize — bicycles are legally permitted on public roads and are subject to the same traffic laws as motor vehicles. That means stopping at red lights and stop signs, riding with traffic (not against it), using hand signals when turning, and staying in designated bike lanes where available.
Common sense and courtesy go a long way. Ride safely, be visible, and enjoy the road!
Common sense and courtesy go a long way. Ride safely, be visible, and enjoy the road!
We offer two main drivetrain options, each with different weight profiles:
• Single-Speed bikes — 19–20 lbs. These are lean, light, and highly maneuverable. Perfect for city streets, flat terrain, and casual rides where simplicity is key.
• Internal 8-Speed bikes — 24–25 lbs. A bit heavier due to the gear mechanism, but well worth it if you're tackling hills or longer distances. The smooth gear shifts make a big difference in comfort.
Not sure which to choose? We're happy to talk you through the pros and cons based on where and how you plan to ride.
• Single-Speed bikes — 19–20 lbs. These are lean, light, and highly maneuverable. Perfect for city streets, flat terrain, and casual rides where simplicity is key.
• Internal 8-Speed bikes — 24–25 lbs. A bit heavier due to the gear mechanism, but well worth it if you're tackling hills or longer distances. The smooth gear shifts make a big difference in comfort.
Not sure which to choose? We're happy to talk you through the pros and cons based on where and how you plan to ride.
We love hearing from riders — whether you have a quick question or need help planning your whole rental. Here's how to reach us:
• Phone: +1 (339) 226-2622
• Email: info@vintagebmxbikeshop.com
• Live Chat: Available right here on our website during business hours
• In Person: Swing by 2735 Argonne Ave, Norfolk, VA 23509
We typically respond to emails within a few hours during business days. For urgent matters, a call or live chat is the fastest route.
• Phone: +1 (339) 226-2622
• Email: info@vintagebmxbikeshop.com
• Live Chat: Available right here on our website during business hours
• In Person: Swing by 2735 Argonne Ave, Norfolk, VA 23509
We typically respond to emails within a few hours during business days. For urgent matters, a call or live chat is the fastest route.